The operating system for modern buildings.
TrackTower runs every operational surface of a residential or commercial property — residents, billing, complaints, maintenance, amenities, and events — with a clean admin portal and mobile-ready APIs.
Features
Everything you need to run a property — and nothing you don't.
One login for managers, residents, and finance. Built for portfolios from a single building to thousands of units.
Multi-tenant hierarchy
Projects → buildings → floors → apartments. Strict scoping baked into every query so portfolios stay isolated.
Billing & expenses
Recurring maintenance, custom allocations, exemptions, payment tracking, and overdue sweeps — automated.
Complaints workflow
Categorized, prioritized, assignable, with comment threads, attachments, and status SLAs.
Maintenance tasks
Schedule and verify work across apartments, floors, or whole buildings — with photo proof uploads.
Amenities & bookings
Subscriptions for gym, parking, pool, plus calendar bookings for halls, rooftops, and event spaces.
Smart notifications
In-app, push (FCM-ready), email, and SMS — fanned out reliably via background workers.
Roles & audit logs
Six built-in roles, fine-grained nav visibility, and append-only audit logs on every sensitive action.
Reports & insights
Collections, expenses, occupancy, complaints, maintenance, subscriptions — at a glance, exportable.
Built for scale
A platform that grows with your portfolio.
Mobile-first APIs
Resident and field-staff apps built on the same secure REST APIs powering the admin portal.
Strict data isolation
Every query is scoped by project. Operators never see each other's units, residents, or finances.
Background workers
Notifications, billing runs, overdue sweeps, and reports execute reliably on a BullMQ-backed queue.
Customers
Operators ship faster with TrackTower.
“TrackTower replaced four separate tools. Our collections went up 22% in the first quarter and complaints turn around in under 48 hours now.”
“The multi-tenant model is the real deal. We onboarded three new buildings in a weekend without writing a single line of custom code.”
“Residents finally have a portal they actually use. Booking the rooftop, paying maintenance, raising tickets — all in one place.”
Pricing
Simple, predictable pricing.
14-day free trial. No credit card required. Cancel any time.
Starter
For small operators getting their first building online.
- Up to 50 units
- Billing & complaints
- Maintenance scheduling
- Email notifications
- Standard reports
Growth
For property managers running multiple buildings.
- Up to 250 units per building
- Everything in Starter
- Amenity subscriptions & bookings
- Push + SMS notifications
- Custom roles & audit logs
- Mobile resident app
Enterprise
For large portfolios, REITs, and developers.
- Unlimited units & buildings
- Dedicated account manager
- SSO / SAML
- Custom integrations & APIs
- On-prem / private cloud option
- 99.99% uptime SLA
Contact us
Let's get your buildings online.
Tell us a little about your portfolio and one of our specialists will reach out within one business day to schedule a personalized demo.
- Email[email protected]
- SalesMon–Fri · 9am to 6pm
- HeadquartersRemote-first · Worldwide
Send us a message
We'll respond within one business day.
Ready to modernize how you run your buildings?
Join the operators using TrackTower to collect more, complain less, and keep residents happy.